Show HN: Open-source support bot for Discord Many companies have a public Discord where people ask questions. Sometimes those questions are dumb and can be easily answered by reading the support documents. So we built a bot that does 3 things: 1. Uses FAISS to index public support documents provided as URLs 2. Monitors a Discord channel for questions, prefixed with !help 3. Responds to questions with its best guess of the right answer and cites its source document(s), using Data Augmented Generation from LangChain It won’t be right all of the time, but if people find it helpful we’ll make it better. Take a look at the repo and give us some suggestions of how to improve it, or put up a PR! Repo: https://ift.tt/jXVR8Gr Website: https://www.getbuff.io/ Demo: https://www.youtube.com/shorts/JPKW9tX0K9Y https://ift.tt/jXVR8Gr January 25, 2023 at 11:42PM
Women Pioneers at Muni: Adeline Svendsen and Muni’s First Newsletter By Jeremy Menzies To close out Women’s History Month, here’s a look back at one woman whose work to bring Muni staff together in the late 1940s created a legacy that lives on to this day. Adeline “Addy” Svendsen was founding editor of Muni’s first internal newsletter, “ Trolley Topics .” Adeline Svendsen sits at her desk in the Geneva Carhouse office building in this 1949 shot. Trolley Topics was a new venture when it started in February 1946. As Svendsen wrote in the first issue it was created, “to bring a little fun, a little news, and a lot of good will to all our fellow employees in the Railway.” Just two years prior in 1944, Muni merged with the Market Street Railway Company, expanding the small municipal operation into the largest transit provider in the city with hundreds of employees, vehicles of every shape and size, and dozens of facilities scattered across town. The newsletter was meant to help unite ...
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