Show HN: GuideLab – in-app user guides for their entire journey Hi HN, I’m James and I’m excited to share GuideLab, on-demand in-app guides to reduce support load and make your users happier. After a decade of working on products with small (20k) and large (millions) user bases, one thing remained clear - level 1 support takes up a lot of time. From universal usability (’how do I reset my password?’, ’how do I invite team members?’) to product specific problems, the answer is sometimes in a chat bot or knowledge base, but it’s cumbersome for the user and often gets lost in translation. Using GuideLab, you create in-app guides through a UI ("no code") which can then be shared with your users via a link special link over any platform: email, Zendesk, Intercom, in a KB, social media etc. As soon as a user clicks the link, they’re taken to your app and instantly see the guide. There’s also our search widget that you can embed directly in your web app. A 'Help Guides' tab appears for the user, where they can search and view any guide you've created. In that way GuideLab is fundamentally different to other guiding software like AppCues or userpilot. They focus on opting users into guides based on cohorts/attributes whereas GuideLab lets users view guides when they need them most. There’s a quick (<1m) video on the homepage ( https://guidelab.io ) walking you through how GuideLab works. If you have any other questions, or if there’s anything you’d love to see in this space, please share. https://guidelab.io February 11, 2022 at 03:40AM
Show HN: Tape It, iOS recording app for musicians Hello HN, Over the last 15 months, two friends and I developed the music recording app we felt we wanted based on our own needs as musicians. It's called Tape It [1] and has just recently hit the Apple App Store [2]. We put a lot of effort into a good UX to help musicians really focus on playing their instrument instead of pretending to be a recording engineer. The app records in stereo on newer iPhones (although that's a premium feature; the free version only records in standard mono audio quality). I would be really grateful for advice from this community on how to best approach marketing. We had a great TechCrunch article covering our launch [3], and we posted it on various music websites. Turns out advertising on Google or Apple Search is a dark art, though. We have some good ideas for developing a good social media presence, but they will take time. Please hit us with feedback, opinions and advice that you think a young ind...
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