Show HN: Tablevibe (YC S21) – Restaurant surveys which drive direct sales Hey HN! We’re Guido, Jeroen and Mathieu, the founders of Tablevibe.co! Tablevibe enables restaurants to capture customer feedback and incentivise direct reorders via QR codes on food boxes and bill folders. Restaurants and Cloud Kitchens increasingly rely on delivery and booking apps which demand a revenue share of up to 40%. It’s uber expensive (pun intended). Many of these apps don’t share customer data. This results in two fundamental problems. First, restaurateurs often don’t know who their customers are and what they experience. Second, profits are decimated. About 1.5 years ago we spotted paper feedback forms in our neighbourhood restaurants. Almost no one used them. If customers did, restaurant staff spent ~10 mins entering feedback into a spreadsheet. Meanwhile, people shared negative feedback directly online. Restaurateurs said it was painful. We set out on a mission to fix this. We got 3 restaurant owners to pilot our MVP. They added a QR code to their bill folders, which directed to a Google Form survey. We used Google Data Studio to share customer feedback with the owners. To boost response rates, we offered customers a $5 discount on their next visit. Restaurateurs loved it. They got a 20% response rate, actionable performance insights and way more repeat business. This laid the foundation for Tablevibe.co. Over time, we added two unique features: First, we encourage positive customers to share their 5-star rating on Google. With anger being a more powerful emotion than love, this brings back some balance to online reviews. Second, restaurants became far more delivery-dependent, so we added delivery surveys (QR code printed on food boxes) with an incentive to reorder directly from the restaurant. This save up to 40% in commission fees for restaurants and cloud kitchens. To date, we captured over 120,000 customer insights and drove thousands of Google reviews + direct orders for our partners. Our vision is to develop the #1 customer relationship management platform for restaurants. Stay tuned! We're a young business and we'd love to learn from you. Thanks in advance for your ideas, suggestions and feedback! Best, Jeroen, Guido and Mathieu July 23, 2021 at 03:55PM
Show HN: Tape It, iOS recording app for musicians Hello HN, Over the last 15 months, two friends and I developed the music recording app we felt we wanted based on our own needs as musicians. It's called Tape It [1] and has just recently hit the Apple App Store [2]. We put a lot of effort into a good UX to help musicians really focus on playing their instrument instead of pretending to be a recording engineer. The app records in stereo on newer iPhones (although that's a premium feature; the free version only records in standard mono audio quality). I would be really grateful for advice from this community on how to best approach marketing. We had a great TechCrunch article covering our launch [3], and we posted it on various music websites. Turns out advertising on Google or Apple Search is a dark art, though. We have some good ideas for developing a good social media presence, but they will take time. Please hit us with feedback, opinions and advice that you think a young ind...
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